Contact
Email: support@soberpulse.app
Common Topics
- Account access and password reset: Use the "Forgot Password" option in the app, or contact support.
- Device connection and testing: Make sure your BACtrack device is charged and Bluetooth is enabled. Check the app's device connection tutorial for step-by-step instructions.
- Notifications and reminders: Check your notification settings in the app and ensure notifications are enabled in your device settings.
- Privacy and data requests: Contact support for any privacy-related questions or to request your data.
- Adding monitors: Use the Monitors tab in the app to invite trusted contacts via email, SMS, or invitation code.
- Test results: View all your test results in the Tests tab. Monitors will automatically receive notifications when you complete tests.
Getting Started
If you're new to SoberPulse:
- Download the app from the App Store
- Create an account or sign in
- Connect your BACtrack device (if you have one)
- Add monitors from the Monitors tab
- Start taking tests from the Home tab